Your Privacy Is Our Responsibility

Introduction & Applicability

g0111 is a safe and reliable online betting platform serving players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") describes how g0111 collects, uses, discloses, and protects your personal information.

This policy applies to our website, mobile platform, and all related services. By using our services, you are considered to have fully accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

We reserve the right to change or revise this policy from time to time. We will notify you appropriately of any significant changes. The date of the most recent update will always be shown at the top of this page.

What Information We Collect

g0111 collects various types of information to provide its services. This information comes primarily from two sources — what you provide directly, and what is collected automatically while you use the platform.

2.1 Information You Provide

When creating or using an account, you provide the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and contact information
• Password (stored in encrypted form)
• Payment-related information, such as bKash, Nagad, Rocket, or Upay account numbers
• National ID card or passport details for identity verification
• Information you provide when contacting us

2.2 Automatically Collected Information

When you use the g0111 platform, the following information may be collected automatically:

• IP address and device information (device type, operating system, browser)
• Login time, session duration, and navigation patterns
• Transaction history and gaming activity logs
• Information collected through cookies and similar tracking technologies
• Referral source and path of arrival to the site

2.3 Payment Information

To deposit or withdraw on g0111, you must use bKash, Nagad, Rocket, or Upay. These payment gateways have their own privacy policies. g0111 only stores the information needed to verify transactions and maintain records — full payment credentials are never stored.

Purpose & Use of Information

g0111 uses collected information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized purposes.

3.1 Operating & Delivering Services

• Account creation, verification, and management
• Processing deposit and withdrawal transactions
• Ensuring the security of gaming activities
• Providing bonus and promotion benefits
• Managing the VIP program

3.2 Communication & Support

• Responding to your support requests
• Sending important account-related notifications
• Providing relevant promotional information (if you have given consent)
• Providing customer service in both Bengali and English

3.3 Security & Compliance

• Preventing fraud and unauthorized access
• Administering responsible gaming programs
• Ensuring age limit (21+) verification
• Fulfilling applicable legal obligations

3.4 Platform Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Research into developing new features and services

Information Disclosure & Sharing

g0111 never sells, rents, or shares your personal information with third parties for marketing purposes. However, information may be disclosed in a limited way in the following circumstances:

4.1 Service Provider Partners

We work with certain trusted third parties who provide services on our behalf, such as payment processors, IT service providers, and game software suppliers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, and others). These partners only have access to the information necessary to provide the specific service and may not use this information for any other purpose.

4.2 Legal Obligations

We may be required to disclose information to comply with a court order, a lawful request from a government authority, or the requirements of applicable law. Such disclosure is always kept to the minimum necessary.

4.3 Fraud Prevention

Information may be shared to prevent fraud, money laundering, or other illegal activities, or to protect the rights, property, or safety of g0111, its users, or third parties.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be part of the transferred assets. We will notify you in advance in such circumstances.

Cookies & Tracking Technologies

The g0111 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser or on your device.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for basic platform functionality.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve platform usage.
• Security Cookies: Used for fraud detection and account protection.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of g0111 to not work properly.

Please refer to your browser's help section for cookie management. The method for controlling cookies may vary across different browsers.

Data Security & Protection

g0111 applies industry-standard technical and organizational security measures to ensure the safety of your personal information.

Please note, however, that no method of data transmission over the internet or electronic storage is completely 100% secure. Although we strive to ensure the highest level of protection, we cannot guarantee absolute security.

Keep your account password confidential and log out after use. If you believe the security of your account has been compromised, contact us immediately at [email protected].

Data Retention Period

g0111 retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law.

7.1 Active Accounts

While your account is active, we retain all information necessary to provide our services. You can update your information at any time through our support team.

7.2 After Account Closure

Even after an account is closed or deactivated, we may retain certain information for a specified period. The reasons for this include:

• Financial and legal record-keeping obligations
• Potential need for fraud resolution or dispute settlement
• Self-exclusion records under responsible gaming programs
• Regulatory compliance requirements

After the retention period ends, data is securely deleted or anonymized in a way that makes it no longer possible to identify you.

Your Rights & Controls

g0111 believes you should have control over your own information. Your rights are described in detail below:

8.1 Right to Access Information

You have the right to know what information we hold about you. Write to [email protected] for a detailed data report.

8.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request a correction. This can be done through account settings or by contacting support.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business needs.

8.4 Right to Restrict Processing

In some circumstances, you may request that the use of your information be limited. Such requests will be considered on reasonable grounds.

8.5 Opt Out of Marketing Communications

You may opt out of promotional emails or notifications at any time. Each marketing email will include an unsubscribe link, or you can inform us directly through support.

Protection of Minors

g0111 services are for adults aged 21 and above only. We do not intentionally collect personal information from any person under the age of majority.

An age verification process is carried out at the time of account registration. If we become aware that a person under the age of 21 is using our services, that account will be closed immediately and the related information will be deleted.

If you believe a minor is accessing our platform, please notify us at [email protected].

Policy Changes & Updates

g0111 may change, amend, or update this privacy policy from time to time. In the event of any changes, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date at the top will be revised.
• For significant changes, registered users will be notified by email.
• If you continue to use the service after any changes, you will be considered to have accepted the terms of the new policy.

We recommend that you review this page regularly so that you stay informed about the latest privacy policy.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us. g0111's support team is available 24 hours a day, 7 days a week, in both Bengali and English.

We will review your request carefully and take the necessary steps. For privacy-related requests, please contact us from your registered email address so that we can verify your identity.